Shipping Policy

  • Currently, we only ship to US & Canada 

 

  • Albums DO NOT come with posters unless the poster is contained inside the album (i.e. TXT Thursday's Child TEAR ver.). Please contact us if you have further questions. 

 

  • If you order an album or box along with a pre-order, unless extra shipping was paid, the entirety of the order will be shipped when the pre-order releases. 

 

  • We recycle shipping boxes. Therefore, you may receive packaging in boxes like amazon boxes, etc. 

 

  • All packages are sent through media mail and subject to being checked by the Post Office. 

 

  • Please allow for at least 5-10 business days for processing to be complete. Depending on surges of orders or holidays, this may affect processing times. This is an estimate, not a guarantee and it may take longer. However, you can request updates on your order at any time. Processing times are not included in the predicted shipping time provided by carriers. 

 

  • K-UP! is not liable for any damages or accidents that may have incurred while shipping. If you suspect that your package has been lost or stolen, please contact your local post offices. We apologize for any inconvenience.

 

  • We are located in Savannah, GA, shipping prices will be calculated at checkout.